KB: 05112013-001: Webhosting management fails to add a new hosting reporting an error about quotas

Symptom

When trying to create a hosting inside Webhosting management, it fails with an error similar to:

setquota: Cannot open quotafile /home/aquota.user: Permission denied
setquota: Not all specified mountpoints are using quota.

Affected releases

All

Solution

Restart quota system. To do so you can use one the following methods:

1. Run the following command if you have easy access to a root shell on the server:

   >> /etc/init.d/quota restart

2. You can restart the service using “Process and services viewer”, by selecting “quota” service under unmanaged services. After selecting, use the restart option available.